Regulation | Latest Industry and Consumer News

The FCA addresses consumer complaints

Monday, 17 November, 201403239 The FCA set off to identify any barriers within firms that could prevent effective complaint handling in the future   We have all been there. The dreaded day when something goes wrong and you need to make a complaint against a company. I...

The FCA new rules for consumers applying for mortgages

Saturday, 26 April, 201409180 New rules aimed at responsible lending and avoiding another financial crisis in the UK housing market    The key changes which came into force today, 26th April 2014, are the outcome of the FCA’s mortgage market review (MMR), mean that...