Protection and Health insurance specialist, The Exeter launches new service for members to give help and advice 24/7, 365 days a year
Specialist healthcare and protection insurer, The Exeter, has launched a new health and wellbeing service in partnership with leading workplace benefits provider, Health Assured.
The new service, called Exeter Assist, offers confidential support and guidance on a wide range of issues, from relationship concerns to worries about debt. It is free to use and is available to The Exeter’s full membership.
Members of The Exeter can speak to qualified counsellors over the phone 24 hours a day, 365 days a year and also have access to Health Assured’s innovative online portal, which provides health and fitness advice as well as emotional and medical support tools.
Commenting, The Exeter’s Chief Executive Andy Chapman said: “We’re proud of the peace of mind that our health and protection insurance policies provide our members, but we know that there are some issues that can’t be fixed with physical treatment or benefit payment. Exeter Assist is a pro-active support service that complements and enhances our product range.”
With Exeter Assist, provided Health Assured, members can speak to qualified counsellors over the phone in confidence 24 hours a day, 365 days a year on a range of issues:
- Family issues
- Lifestyle Addictions
- Domestic Abuse
- Insurance Claims
- Consumer Issues
Members can also access Health Assured’s online portal, providing health and fitness advice as well as emotional and medical support tools.
- Emotional support
- Personal coaching
- Health checks
- Medical factsheets
- Fitness advice
- BMI assessment
Chapman concluded: “We really are growing a holistic offering to our members to ensure they get as much value out of their policies as possible. We want advisers and consumers to be confident in the knowledge that when they choose The Exeter, they are choosing an insurer that cares enough to go the extra mile.”